Reviews

My husband and I, our conditioner stopped working Thanksgiving day and on Friday morning we tried to figure out what was wrong with it and figured it was either a capacitor or fan motor and called around to a few A/C companies and they were either closed and didn’t come to Labelle. Contacted FBI air and reached a young man by the name of Justin which was the tech on call and this young man way above to help us and in the end did fix our A/C and I will be using FBI air in the future. Our experience was absolutely unbelievable and he was so pleasant professional and attentive to our needs and questions. Thank you Mrs. Gray

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Kelly

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I would recommend the services of FBI AIR to all my family and friends they will exeed your expectations from a service call and regular maintenance to a full new installation of a unit if you want second opinion they are the best too this company is second to none in the industry and ready to meet all your needs.

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Yunior

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Just wanted to say thank you for everything this company did for my family and I, this is by far the most reliable ac company around. They went over and behind to help us get our ac fix with it being the hottest time of the year, they come out right away to look and see what the problem was and by the time we got home the next day, our home was cooling off. Richie you and your guys are a class A team thank you again

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Kristina

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Honest, dependable, professional and trustworthy! For 6 years, they have gone above and beyond when I call about my A/C. Rich and his team are the best!!

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Christina

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Rich Farah has done work on my AC for years and is incredible. Very knowledgeable and honest. I wouldn’t use anyone else.

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Jackie

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Jamie

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FBI air has the best customer service! I have called there quite a few times over the past 5 years and they are always there, quick to respond, TRUSTWORTHY, and have my best interests in mind. Love them!!!!

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Theresa

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Emergency fix after a probable lightening strike. System is back up and running, awesome tech, amazing prices!! Definitely recommend!!!

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Karen

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Can not tell you enough good things about what Rich and Frank did for us on our new Air Conditioner installation! They not only under bid several ac companies that we had out for estimates. They went out of their way to make sure everything was done correctly and in a professional manor.
Their technicians Josh and Anthony did a Great job! On top of all this when the supply house didn’t have the filter we wanted they upgraded to a much more expensive unit and passed it along to us at no charge,something I feel few companies would have done,but they did! I would highly recommend F.B.I. Air By Farah Bros. Professionals all, start to finish!

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Ron

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My first experience buying a new ac unit. I had 3 companies come out as they say you should… Rich Farah was very patient and explained everything a newbie needed to know, unlike the other 2 companies. Very professional and extremely honest. I would highly recommend FBI Air!
He was even able to help out a friend of mine, a single mother on disability, restore some faith in humanity, to provide her with working AC in this hot florida heat…a few tweeks here n there and got her air working when told by several she needed a new unit. Thank you Rich! For being an honest hard working human being giving help to those in need!

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Michelle

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Thanks Rich and FBI Air for always coming to my rescue all hours of the day and night! Although my A/ C is old and I always tell you I need it to last a little longer… You always do your best to keep it running. (Even though we know its time replace) thanks again for your help

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Jennifer

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Great Guys and workers !

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Beth

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Thanks guys! Both times I needed help FBI Air was there! Good service coupled with fair price equals happy customer!

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Allen

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I came home this afternoon to find a leak in my garage coming from my AC in the attic. I called FBI Air and Jim was at my house within 20 minutes. He was professional and explained what the problem was. Just a clogged drain line! Thanks for the fast and excellent service.

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Amanda

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Very helpful, honest and on time!!
I wish more company’s were like this.
I am a first time customer and I now have FBI’s number programmed in my phone. Jim was great!!

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Sheri

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Best in the biz;honest, technologically advanced equipment, great prices and customer comes 1st! Almost feels like family or your favorite neighbor is there helping you out except the professionalism shines through. You won’t be disappointed, family ran w/ SWFL best interests at heart…. love these guys!!!

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Michelle

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